Support

A real person reads every message. There is no ticket system and no chatbot.

Relief, by Notrel LLC.

1Write to us

Anything at all: support@getreliefapp.com

Anything about your data: privacy@getreliefapp.com

A real person reads both. We answer privacy requests within one month, usually within the same week.

2Delete your account

In the app: Profile, then Your data, then Delete account. Without the app, or for the full details of what is deleted, see Delete your account.

3Download your data

In the app: Profile, then Your data, then Export my data. You get everything Relief holds about you in one file. Or email privacy@getreliefapp.com and we send it to you.

4Link or unlink a partner

Link from Profile: you create an invite code and your partner enters it. To unlink, remove the partner in Profile. Either of you can do this at any time, and access stops straight away.

Everything a partner can and cannot see is listed in the Privacy Policy.

5Something is wrong with a prediction

Predictions get better the more you log, and they are always estimates. If a date looks wrong, check that your last period start is logged correctly in the calendar. If it still looks wrong, write to us.

6Health questions

We cannot answer them, and we will not try. Relief is not a medical device and does not give medical advice. If something about your body worries you, speak to a doctor or a midwife. In an emergency, call your local emergency number.

7Who you are writing to

Relief is made by Notrel LLC.

Our representative in the European Union is Nameless s. r. o., Pribinova 21/11, 901 01 Malacky, Slovakia.