Support
A real person reads both of these addresses. There is no ticket system and no chatbot.
1 Write to us
Anything at all: support@getreliefapp.com
Anything about your data: privacy@getreliefapp.com
We answer privacy requests within one month, which is the deadline the GDPR sets. In practice it is usually the same week.
2 Leaving the waitlist
Email privacy@getreliefapp.com from the address you signed up with and say you want to be removed. You do not need to give a reason and we will not ask for one.
We delete the address rather than marking it as unsubscribed, so nothing about you is left behind. Usually done the same day.
3 Asking what we hold about you
Today the only thing we could possibly hold is your email address and the date you joined the waitlist. If you want to see it, or have it corrected or deleted, email privacy@getreliefapp.com.
The Privacy Policy lists every right you have and exactly what we store.
4 The app itself
Relief is not in the App Store yet, so there is nothing to install and nothing to log into. When it opens, this page will grow to cover exporting your data and deleting your account from inside the app.
If you are on the waitlist, you will hear from us on the day it opens.
5 Health questions
We cannot answer them, and we will not try. Relief is not a medical device and does not give medical advice. If something about your body worries you, speak to a doctor or a midwife. In an emergency, call your local emergency number.
6 Who you are writing to
Notrel LLC
407 Lincoln Road, Suite 8N-298
Miami Beach, FL 33139
United States