Consumer Health Data Privacy Policy
For people in US states with consumer health data laws, such as Washington and Nevada.
1Who this is for
Some US states, including Washington and Nevada, have laws about "consumer health data". This page explains what Relief does with that data, as those laws require. It works together with our Privacy Policy, which has the full detail.
Relief is made by Notrel LLC, 407 Lincoln Road, Suite 8N-298, Miami Beach, FL 33139, USA. Contact: privacy@getreliefapp.com.
2The health data we collect, and why
- Menstrual cycle data: period dates, cycle and period length, and the predictions worked out from them. To predict your periods, fertile window and ovulation.
- Symptoms and daily logs: flow, symptoms, moods, energy, sleep, discharge, cervical mucus, temperature, test results, and notes. To make predictions more personal and show you your patterns.
- Reproductive and sexual health information: sex drive and sexual activity if you log them, whether you are trying to conceive, and pregnancy details including due date, complications and outcome. To support the cycle and pregnancy features you choose.
- Health profile: date of birth, height, weight, birth control, conditions, medications and lifestyle answers you choose to give. To confirm your age and make predictions more accurate.
- Fitness data, if you turn on fitness mode: weight, recovery, appetite and focus. To show you how your cycle relates to how you feel.
- Inferences: the predictions and labels Relief works out from the above. To show them to you, and to a partner if you choose to link.
3Where it comes from
From you, when you use the app. If you link with a partner, some of what the app shows about you is worked out from your own data. We do not buy health data or collect it from anyone else, and we do not use location data.
4Who we share it with
A partner you choose. If you link with a partner, they see the information listed in section 6 of our Privacy Policy, only after you both agree, and you can stop it at any time by unlinking.
Service providers who process it for us under contract to run Relief: data hosting and login (Supabase), server hosting in the EU, network security (Cloudflare) and error reporting (Sentry). They may not use it for anything else.
Authorities, only when a valid, legally binding order requires it.
We have no affiliates that receive your data. We do not sell consumer health data, and we do not use geofencing.
5Your consent
We collect your health data only with your consent, which you give when you create your account. We share it with a partner only with a separate consent, which you give when you link. You can withdraw either at any time: unlink your partner in Profile, or delete your account.
6Your rights
- Access: confirm whether we hold your health data, get a copy, and get a list of every third party we have shared it with, with a way to contact them. The in-app export gives you a copy straight away.
- Withdraw consent at any time.
- Delete your health data, including from backups. In the app: Profile, then Your data, then Delete account. Or see Delete your account. We also tell our service providers to delete it.
- You never need to create an account to make a request.
Email privacy@getreliefapp.com. We answer within 45 days, and if we need more time we will tell you why, once, for up to 45 more days.
Appeals: if we refuse your request, you can appeal by replying to our answer with "Appeal" in the subject. We decide within 45 days and explain our decision. If you disagree, you can contact your state Attorney General: in Washington at atg.wa.gov, in Nevada at ag.nv.gov.