Privacy Policy

How Relief handles your data: what we collect, why, who can see it, and how to download or delete it.

In effect from 30 September 2026. Version 2.2.

1Who we are

Relief is made by Notrel LLC, a limited liability company registered in the state of Wyoming, United States. We decide what happens to the personal data described here, which makes us the controller under the EU General Data Protection Regulation (GDPR).

For anything about your data, write to privacy@getreliefapp.com.

Our representative in the European Union

Because Notrel LLC is based outside the EU, we have appointed a representative under Article 27 of the GDPR. You, and any data protection authority, can contact them about anything in this policy:

You can also reach our representative through privacy@getreliefapp.com.

2What this policy covers

This policy covers:

• the Relief app on iPhone and Android, and in your browser at app-relief.com,
• our website, getreliefapp.com,
• emails you send us.

Relief is for people aged 13 and over. If you are under 16, you need your parent's or guardian's agreement. See section 13.

If you live in a US state with a consumer health data law, such as Washington or Nevada, our Consumer Health Data Privacy Policy also applies to you.

3What we collect

When you create an account

• Your email address and a password. Your password goes to our login provider, Supabase, which stores it only in scrambled (hashed) form. We never see it or store it.
• A name, only if you add one later. Relief does not ask for it when you sign up.
• Whether you use Relief for yourself or as a partner.
• Your language and time zone, so that "today" in the app matches where you are.
• Which version of this policy you accepted, and when.

When you track your cycle or a pregnancy

This is health data, and some of it is about your sex life. Under Article 9 of the GDPR it is a special category of data, protected in the same way as medical records.

• Your cycle: period dates, cycle and period length, and the predictions Relief works out from them.
• What you log each day: for example flow, symptoms, moods, energy, sleep, discharge, cervical mucus, basal body temperature, ovulation and pregnancy test results, cravings, skin, digestion, and any notes you write.
• Sex drive and sexual activity, only if you choose to log them.
• Your goal: tracking your cycle, trying to conceive, or pregnancy.
• Your date of birth, to check your age and to help the predictions. If you are under 16, a record that your parent or guardian agreed.
• Your health profile, only the parts you fill in: height, weight, birth control, health conditions, medications, activity, diet, caffeine, sleep quality, stress, skin, and previous pregnancies.
• Pregnancy: due date, last period date, how far along you were when you started, whether it is your first pregnancy, complications you write down, and how the pregnancy ended, including a loss, if you record it.
• Fitness mode, if you turn it on: weight, recovery, appetite, focus, and notes.
• Kick counts and contraction timings, if you use the kick counter or the contraction timer, including any your linked partner records for you.

When you use Relief as a partner

• Her name, as you type it, so the app can talk about her by name. Only type a name she is happy for you to use.
• Anything else you choose to answer during setup, such as your interests.
• What you log about your own day, and the notes you keep about how she seems, for example that she was in pain or tired. Only you can see these.
• Kick counts and contraction timings you record for her. These go into her record, where she sees them too.
• Fitness mode, if you turn it on: your weight, recovery, appetite, focus, and notes. Only you see it, unless you choose to share it with her.

Kept only on your phone

A few things you record stay on your device and never reach our servers: your next pregnancy appointment and sleep you type on the Sleep and weight screen. (Sleep you add in your daily log is saved to your account like the rest of the log.) Because we never receive them, they are not in your data download, and deleting your account does not remove them from your phone. To remove them, delete the app, or in a browser, clear the site data for app-relief.com.

Technical data

• Your IP address, used for a moment to protect Relief from abuse, for example too many login attempts. We do not store it in our logs.
• Server logs: each request records the time, the kind of request, whether it worked, and your account ID. They never contain your health data.
• Error reports: if something breaks, our error tracking service, Sentry, may receive a report. It is set up to remove health data and anything you typed.

What we do not collect

No location, no contacts, no photos, no microphone, no advertising ID. Relief has no analytics, no advertising and no tracking tools, and it does not read Apple Health or Health Connect.

4Why we use it, and our legal basis

We only use your data for the purposes below. The GDPR requires a legal basis for each one.

You do not have to give us your health data, but Relief cannot make predictions without it. Everything in your health profile is optional.

How predictions work

Relief's predictions are statistical estimates worked out automatically from the dates and signals you log and from general knowledge about menstrual cycles. They can be wrong, especially when cycles are irregular or little has been logged. No decision with a legal or similarly significant effect on you is made automatically.

5Selling, advertising and research

• We never sell your personal data or rent it to anyone.
• We never give your health data to advertisers, advertising networks, data brokers, insurers or employers, and we never use it to show you other companies' ads.
• We do not track you across other apps or websites.
• Anonymous statistics. We may study data from many users together to learn things such as "many users report lower energy in the days before their period". We may use and share these statistics, including in our marketing. They never identify you, and we only publish them for groups large enough that no one can be singled out.
• Research. We never share your data for research without asking you first, separately. You are free to say no, and saying no changes nothing else in the app.
• We do not store your health data in iCloud.

6Your partner

Partner mode lets someone close to you see what is coming in your cycle. It is off until you choose to use it.

How linking works

• You create an invite code and your partner enters it. Nothing is shared until you have both done this. A code expires after 48 hours.
• You can link with more than one partner. Each sees the same things.
• Either of you can unlink at any time, in Profile, without the other person's agreement. Your partner loses access straight away. Nothing of yours was ever copied to their account, so nothing of yours is left with them.

What your partner sees while you are linked

• Where you are in your cycle today: cycle day, phase, days until your next period and ovulation, your fertile window, and whether you are on your period.
• Your predicted dates and your calendar, for past and future months, including the days you logged a period.
• Relief's estimate of your chance of pregnancy on each day.
• Your goal: tracking your cycle, trying to conceive, or pregnancy.
• Two short labels Relief works out about you: how your mood and your libido are likely to be. Both come from your cycle phase, and the mood label also takes in the moods you logged that day.
• If you are pregnant: your due date, your last period date, how far along you were when you started, whether it is your first pregnancy, and how many previous pregnancies you have had.
• Your kick counts and contraction timings. Your partner can add to them, for example by counting kicks with a hand on your belly. You can delete any of them; your partner can delete only the ones they recorded.
• Your fitness mode data, only if you turn on sharing it with your partner. It is off unless you turn it on, and you can turn it off at any time.

What your partner never sees

• Your notes.
• Individual symptoms such as pain or discharge, and your test results and temperatures.
• Whether you had sex, or used protection.
• Your health profile: date of birth, conditions, medications, birth control and weight.
• Your fitness mode data, unless you choose to share it.
• Pregnancy complications, and how a past pregnancy ended.
• Your email address.

Your partner cannot change anything you log. In their own app, a partner can keep notes about how you seem, for example that you seemed tired. Those notes belong to their account: you do not see them, they are not added to your data, and they stay with the partner after you unlink until the partner deletes them.

If you are the partner

This policy covers your data too: your account, what you log about your own day, the notes you keep about how she seems, the name you give her, and your fitness mode data if you turn it on. Kick counts and contraction timings you record go into her record: she sees them, she keeps them if you unlink, and you lose access to them when the link ends. Your fitness data reaches her only if you turn on sharing it. You can delete a day's notes at any time from your calendar, and they stay in your account after an unlink until you do. Only write what she would be comfortable with. What you see about her is her data. You only see it while she allows it, and our Terms of Use forbid passing it on.

7Who we share it with

We use a small number of service providers ("processors") to run Relief. They may use your data only on our instructions and only to provide their service to us. Each is bound by a data processing agreement that requires the same level of protection as this policy.

Apple and Google distribute the app. They are independent companies with their own privacy policies. We do not send them your health data.

Authorities: only when the law requires it. See section 11.

If our company changes hands: if Notrel LLC is merged or acquired, your data could pass to the new owner, still protected by this policy. We would tell you before it happens, so you could delete your account first if you wish.

We share your data with no one else.

8Where your data is stored

Your account and health data are stored in the European Union: our database is in Frankfurt, Germany, and our servers are in the EU.

Some of our service providers (Cloudflare, Vercel and Sentry) are US companies and may process some data outside the EU, for example traffic passing through Cloudflare's network. When that happens, we rely on the EU-US Data Privacy Framework for companies certified under it, and otherwise on the European Commission's Standard Contractual Clauses. You can ask us for a copy of these safeguards at privacy@getreliefapp.com.

9How long we keep it

10Your rights

You can:

• download everything Relief holds about you, in a machine-readable file: Profile, then Your data, then Export my data,
• correct your data, in the app or by asking us,
• delete your account and all its data: Profile, then Your data, then Delete account. Without the app, see Delete your account,
• withdraw your consent at any time. To stop partner sharing, unlink in Profile. To stop all processing of your health data, delete your account or email us. Withdrawing does not make what we did before unlawful,
• ask us to restrict what we do with your data, or object to what we do on the basis of our legitimate interests,
• ask for a copy of your data in a portable form.

For anything you cannot do in the app, email privacy@getreliefapp.com. We may ask you to confirm the request from the email address on your account. We answer within one month.

You can also complain to the data protection authority where you live. In Slovakia, where our EU representative is based, that is the Úrad na ochranu osobných údajov Slovenskej republiky. We would rather you told us first so we can put it right, but you do not have to.

In the United States, depending on your state, you may have similar rights to access, delete and correct your data. Use the same routes above. If we turn down a request, you can appeal by replying to our answer, and we will review it within 45 days. See also our Consumer Health Data Privacy Policy.

11Requests from authorities

We only hand over your data when a valid, legally binding order requires us to. We check every request, push back on requests that are too broad, and give only what the order strictly requires. We tell you before we disclose anything, unless the law forbids us to.

We know that reproductive health data can be sensitive in ways that go beyond privacy. That is why we keep as little as we can, store it in the EU, and let you delete it at any time.

12How we protect it

• All traffic between your device and our servers is encrypted (HTTPS).
• Our database is encrypted at rest (AES-256) by our provider, Supabase.
• The app cannot reach the database directly. Every request goes through our servers, which check who you are and only return your own data, or what you have chosen to share with a partner.
• Passwords are handled by our login provider and never stored by us.
• Our logs and error reports are kept free of health data.
• Only the people who need it to run Relief can access our systems.

No system is perfectly secure. If a breach puts your data at risk, we will tell you and the authorities as the law requires.

13Children

Relief is for people aged 13 and over. It is not for children under 13, and if we learn that an account belongs to someone under 13, we delete it.

If you are 13, 14 or 15, you need your parent's or guardian's agreement to use Relief. You confirm it when you create your account, and we keep a record that you did. A parent or guardian who has questions, or wants a young person's account deleted, can write to privacy@getreliefapp.com.

14Our website

Our website, getreliefapp.com, sets no cookies, has no analytics, no advertising and no tracking pixels, and makes no requests to any other company: every font and image comes from the site itself. It is hosted by Vercel, which sees your IP address when you visit, as any web host does.

The app in your browser, at app-relief.com, stores your login and a few settings in your browser so you stay signed in. It sets no cookies and no tracking.

15If you joined our waitlist

Before 23 September 2026 our website had a waitlist. If you joined it, we still hold your email address and the date you signed up, on the terms you agreed to at the time: we use it for exactly one purpose, to write to you once when Relief opens in the App Store. Our legal basis is your consent (GDPR Article 6(1)(a)), and you can withdraw it at any time.

We keep the address until we have written to you or until you ask us to remove you, whichever comes first, and after the launch email we delete the list. If Relief is not launched within two years of the date you signed up, we delete your address anyway. The waitlist is stored with Vercel Inc. in the United States.

16Changes to this policy

If we change this policy, we update the version and date at the top. If a change affects what we do with your data, the app asks you to read and accept the new version before you carry on.

Version 2.2 replaces version 2.1 of 26 September 2026. It adds that kick counts and contraction timings are kept in your account and shown to a linked partner, who can add to them, that a partner can use fitness mode, and that either of you can choose to share your fitness data with the other. Version 2.1 replaced version 1.1 of 23 September 2026, which covered only the website.

17Contact

Anything about your data: privacy@getreliefapp.com. Anything else: support@getreliefapp.com.